Frequently Asked Questions:

Q: Why should I subscribe?
    A: Your subscription provides you and your family with unlimited access to our emergency services – 24  hours a day – 7 days a week! In addition, your paid subscription can save you hundreds of dollars in the  event that you ever need to use our emergency services!

All subscription fees collected will be used to offset the rising costs of our state-of-the-art ambulances, medical equipment and training. Subscription payments are tax deductible!

Q: If I have health insurance or Medicare, why should I subscribe?
    A: Please note that most health insurance plans will not cover 100% of ambulance service fees. This often results in your having to pay unpaid balances, co-payments, deductibles and other non-covered  fees. As a subscriber, you will not be responsible for any unnecessary fees or balances, except as  required by law or regulation.

Non-subscribers are billed and often are responsible to pay hundreds of dollars to cover fees that are not paid by their insurance company.

Q: Will you bill my insurance company if I need emergency ambulance service?
    A: Yes, we will do all of the work for you! If you need to use our emergency ambulance service, we will bill your insurance company or Medicare. Once we receive payment from any available insurance source, or when there is no billable insurance or coverage, subscribers are not billed or responsible for  any unpaid balances, except as required by law or regulation.

Q: Does my subscription cover wheelchair van and invalid coach transports?
    A: As described on the Services page, NWEMS membership subscriptions:

        1. Include free mileage on wheelchair transports (up to 25 miles each way).
        2. Include BLS transport.
        3. Do not include invalid coach transport.

Q: Why did I receive a bill for transport to a doctor’s office?
    A: According to Medicare and all other insurance carriers, ambulance transport to and from a doctor or other health care professional usually is not medically necessary. This judgment by Medicare is not influenced by the patient’s condition. You may request to be transported by ambulance or invalid coach, but because this is a non-covered service, members will be billed for the cost.

Q:  How much does the membership cost?

       A: For a single person, cost is $40. A couple (2 people) is $50, a family (entire household) is $60. Names do need to be listed to ensure proper credit during billing.